Support

Help Desk
Find frequently asked questions
and helpful information.
Technical Specifications
Get detailed specs
for all aquariums.
Manuals
Product manuals for
Waterbox Aquariums.

Quick Support Links:

Help Desk
Find frequently asked questions and helpful information.

Order Change/Cancellation
Change or cancel and order prior to shipping.

Shipping Policy
Learn about our shipping policy for online orders.

Return Policy
Detailed information about Waterbox return policy.

Return Merchandise Authorization
Form necessary to return a product.

Claims
Report a damaged aquarium upon receipt.

Warranty
Detailed information about Waterbox warranty.

Manuals
Product manuals for Waterbox Aquariums.

Register your Waterbox
Register your Waterbox for warranty support.

Can't find what you're looking for? 

You may find an answer in our knowledge base but you can also contact us:

Call Us: 1-800-674-2608

Mon-Fri: 10:00 am - 6:00 pm
Sat-Sun: Closed