Shipping Policy

Small Parcel Shipping

Free Ground Shipping over $50
At Waterbox Aquariums we ship any small parcel (non-LTL/freight shipments) orders over $50, free of charge. This includes but is not limited to CUBE, CLEAR MINI, Filter Socks, Filter Media and Parts. We will ship via “Best Way” which is a mix of Fedex Ground and Canada Post. 

Aquarium Systems Shipping

$189 Freight Shipping
All AIO, MARINE X and CLEAR aquariums ship for at a flat rate of $189. We ship all these Aquarium Systems less than truckload shipping or less than load (LTL). Transit times for LTL shipments varies between 5-9 business days from the day of pickup. 

Free Standard Freight
All FRAG, REEF, CLEAR PRO and PENINSULA aquariums qualify for Free Standard Freight. We ship these aquariums less than truckload shipping or less than load (LTL). Transit times for LTL shipments vary between 5-9 business days from the day of pickup. 

It is important to note that most carriers have policies prohibiting drivers from even attempting in-home pick-up or delivery. This policy is to avoid complaints that the driver tracked in mud, damaged walls or doors and the like. Additionally, there are potential freight liability issues if an accident or injury occurs inside. 

Therefore, it’s in every party’s best interest that the freight simply is delivered to a convenient outdoor location. Planning for this is imperative when your freight is delivered to a residence, or you could potentially face delays or have to make a redelivery.